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TERMS AND CONDITIONS - DISCLAIMER iRide Africa

We look forward to taking you on one of our tours through the Western Cape in South Africa.
To minimise misunderstandings, please take note of our terms and conditions:

1.Tour booking form
Your signature on the booking form confirms your acceptance of these terms and conditions as a binding contract between iRide Africa and yourself, the participant. iRide Africa Tours cannot accept any tour participant without a duly signed booking form and signed “release of liability” form.

2.Payment
At the time of booking a deposit of 40% of the total tour price is required. This deposit secures your place on the tour. The balance is due 30 days before the tour starts. If the total balance is not received 30 days before the tour starts, iRide Africa reserves the right to cancel your reservation and retain your deposit. Bookings received less than 30 days prior to start of the tour (should places be available) must be paid in full.

3.Cancellation procedure
Cancellation of any booking must be received in writing (or email) and acknowledged by iRide Africa. If the cancellation is received 31 days or more prior to the departure date, the full deposit shall be refunded. If iRide Africa has less than 30 days notice, the cancellation fee will be payable as follows:
21 to 29 days prior to departure 40% of total fare
14 to 20 days prior to departure 60% of total fare
7 to 13 days prior to departure 80% of total fare
0 to 6 days prior to departure 100% of total fare

If the participant fails to join a tour or joins it after departure, or leaves it prior to its completion, no reimbursement will be made.

Important!: Travel and cancellation insurance is highly recommended for all clients. The onus is on the client to arrange this travel insurance at the time of booking. If unforseen circumstances prevent you from taking your place on the tour, you may, for the additional fee of R500 transfer your holiday to a suitable third party up to 13 days before the start of the tour. However we will require notification of this in writing (or email) for our approval. Please note that iRide Africa will hold you personally responsible for paying the total amount of the tour and the additional R500. The new client must sign a form with the acceptance of our terms and conditions.

4.Tour cancellation by iRide Africa
In the unlikely event that a tour is cancelled by iRide Africa, we will either refund full payment or offer an alternative tour. This refund only refers to bookings made through iRide Africa in South Africa.
If iRide Africa has to curtail a tour after departure for any pertinent reason, i.e. wars, strikes, severe weather conditions or acts of God, then iRide Africa will not be held liable for any form of refund.
Please note the minimum number of particitants on a tour is 4 people, we have the right to cancel a tour if this number is not reached, however we endeavour to start all tours booked.

5.Authority and exclusion from tour
iRide Africa takes no responsibility for the actions of participants who commit any unlawful acts in South Africa. iRide Africa reserves the right to exclude any client from the tour, if their behaviour warrants it.

6.Baggage
Baggage insurance is recommended as iRide Africa can assumes no responsibility for loss, damage or delay in delivering baggage to tour participants. Baggage turned over to iRide Africa for transport each day is done so at participant’s own risk.

7.Health
The client should familiarise him/herself with the tour itinerary and confirm that they are medically fit to undertake the tour. Any participant with a known medical illness or condition must reveal this fact, at the time of booking, and make the necessary arrangements for the provision of any drugs or treatments that may be needed during the tour.
Such clients will be required to provide a medical certificate from his or her doctor, to confirm that they are physically fit to travel.
iRide Africa will hold this information in the strictest of confidence.
It is necessary to have a comprehensive medical insurance for this trip, and we prefer you to have a comprehensive accident insurance. For participation in cycle races in South Africa you have to state your medical health insurance cover.
The client takes part in this sports cycle holiday at his or her own risk. The client is responsible for knowing and obeying the traffic laws of South Africa. iRide Africa cannot take any responsibility for road accidents involving a client.

8.Vaccinations
For South Africa there are no inoculation requirements. The Western Cape is malaria free. For more information please contact your local tropical institute.

9.Travel documentation
It is the participant’s responsibility to ensure that he/she is in possession of a valid passport, visas and all relevant travel documentation needed for South Africa. Should a client be denied entry into South Africa for any reason or due to incorrect documentation, iRide Africa will not be held responsible for any costs and delays that may occur.

10.Responsibility
iRide Africa aspires to keep the information on our website and blogsite correct and up to date. We however do not accept any responsibility for any content of externally linked sites.
iRide Africa is responsible for providing the services listed in the tour description according to the local standards and the accurate description of services offered in its literature. Although iRide Africa carefully selects and constantly checks its contractors, such as hotels, transport and restaurants, it cannot be held responsible for any deficiencies of services offered by local companies. iRide Africa is not responsible or liable for any personal accidents. iRide Africa reserves the right without prior notice to change any particulars of the tour.

11.Applicable Law
This Agreement shall be governed by the laws of South Africa. The Customer irrevocably submits to the jurisdiction of the courts of Cape Town, South Africa.

iRide Africa
2 Heather Street
Claremont
Cape Town
7708

GENERAL

• PRICES and AVAILABILITY are subject to confirmation at time of booking.
• Bicycles and all their components including wheels are not covered by our insurance in case of breakage.
• All meals and drinks (unless stipulated), flights, airport taxes, sight-seeing (unless stipulated) and items of a personal nature are excluded from the quoted holday price.
• Prices are quoted in Rands per person and sharing a room.
• Prices are only valid for the number of people quoted for.
• Quote is valid for 30 days only from above shown date.
• No booking can be guaranteed unless a 50% deposit has been received.
• Only once the deposit has been received will a booking be confirmed.
• Balance of tour payment is due 30 days prior to arrival.
• Payments to be made directly into our bank account.
• iRide Africa checks availability before quoting and we can in no way be held responsible when the availability is no longer available due to the time taken to confirm the quote.
• Single supplements (extra costs) are considered part of the tour price and are also subject to cancellation fees.
• There is no refund for arriving late or leaving a trip early.
• Guests subscribing to two or more connecting trips are considered to travel on one, single, unified trip, whose start date is the start date of the first of those trips.
• iRide Africa reserves the right to make route and hotel modifications as needed. However, once itineraries have been distributed to guests, changes will only be made after consultation with our guests.
• Guests who fail to provide signed “Release of Liability and Assumption of All Risks” and personal information forms prior to trip departure will not be allowed to join the tour and the cancellation policy applies.

YOUR TRAVEL DOCUMENTS

You are responsible to make sure that all your travel documents are in order. Visit the website of your country to ensure that you have all the relevant documents.

TRAVEL INSURANCE

We strongly recommend tour cancellation insurance to prevent any losses in case of illness, accident, early departure from the tour, or otherwise. Also, we highly recommend that you buy special travellers, hospital, and medical insurance to supplement your existing health insurance.